Aricent Walk-in Interview for Network Engineers
Aricent Walk-in Interview for Network Engineers in Gurgaon.For More Details Please read below Details…
|Experience||1 - 6 Years|
Company Profile :
Bringing together the deep communication technology expertise of Aricent with the creative vision and user experience prowess of design firm frog, the Aricent Group provides a unique portfolio of innovation capabilities that seamlessly combines consumer insights, strategy, design, Network Administratoring, and systems integration. Our breadth of capabilities and depth of expertise allows clients to imagine and develop differentiated user experiences and leading-edge products, while at the same time accelerating time-to-market, optimizing operations, and reducing overall product development expenses.
Job Description :
Working at Technical Assistance Center & Resolving network issues of Enterprise customers.
Desired Candidate Profile :
Troubleshoot Level 1/2/3 network issues of enterprise customers (US/CAN region).
Achieve all the defined metrics & SLA.
Effective engagement with customer (written & verbal) & ensure Customer Satisfaction.
Proactive involvement of Technical Leads / Management in resolving critical issues.
Writing Tech documents covering best practices & Tshoot approaches for a product/issue.
Mentoring of New Hires.
Required Skills :
Prior troubleshooting experience.
Willing to work in 24*7 Support (Including Night Shifts).
Prior experience of Voice based technical support.
Excellent communication (written & verbal) skills.
Aricent Walkin Date : 21st July 2018
Aricent Walkin Timings : 10:00 AM - 02:00 PM
Aricent Walkin Venue Details :
Tower5, Candor IT SEZ,
Tikri, Near Subhash Chow, Sohna Road, Gurgaon.
Contact Person : Sulabh Verma 01246604444